Privacy Policy
Information We Collect
Lighthouse Wellness and Recovery collects information you provide directly to us, such as when you submit an appointment request form, call our office, or communicate with our team. This may include your name, contact information, insurance information, and health-related information necessary to provide care.
We also collect certain technical information automatically when you visit our website, such as your browser type, IP address, and pages visited.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; respond to your inquiries; schedule and coordinate care; process insurance claims; and comply with applicable legal and regulatory requirements.
HIPAA and Your Health Information
As a healthcare provider, Lighthouse Wellness and Recovery is subject to the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with our Notice of Privacy Practices, which will be provided to you at your first appointment. You have the right to access, amend, and request restrictions on your health information.
How We Protect Your Information
We implement appropriate technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. All clinical records are maintained in compliance with applicable state and federal law.
Sharing of Information
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties except as necessary to provide care, process billing, comply with legal requirements, or with your explicit written consent. Limited disclosures may be required by law, such as in situations involving imminent risk of harm.
Your Rights
You have the right to access your health records, request corrections, obtain an accounting of disclosures, and file a complaint if you believe your privacy rights have been violated. To exercise any of these rights, contact our Privacy Officer at (812) 580-9285.
HIPAA Notice of Privacy Practices
This section is distinct from the general website privacy policy above — it is Lighthouse Wellness and Recovery's federally required Notice of Privacy Practices under HIPAA, describing how we may use and disclose your protected health information (PHI).
Who We Are
Lighthouse Wellness and Recovery is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). This notice describes how medical and behavioral health information about you may be used and disclosed, and how you can access this information.
How We May Use and Disclose Your PHI
We may use and disclose your PHI for the purposes of treatment (coordinating your care among providers), payment (billing insurers or processing self-pay charges), and healthcare operations (quality assurance, training, and administration). We may also disclose PHI where required by law, such as in cases of suspected abuse, neglect, or imminent risk of harm.
Your Rights Regarding Your Health Information
- The right to inspect and obtain a copy of your health record
- The right to request an amendment to your health record
- The right to an accounting of disclosures made of your PHI
- The right to request restrictions on certain uses and disclosures
- The right to request confidential communications
- The right to receive a paper copy of this notice upon request
Our Duties
We are required by law to maintain the privacy of your PHI, provide you with this notice of our legal duties and privacy practices, and abide by the terms of the notice currently in effect.
How to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer at (812) 580-9285, or with the U.S. Department of Health and Human Services, Office for Civil Rights, at hhs.gov/ocr/portal/lobby.jsf. You will not be retaliated against for filing a complaint.
Effective date: [Date]
Contact
If you have questions about this Privacy Policy, please contact us at:
Lighthouse Wellness and Recovery
[Street Address], [City], [State] [ZIP]
Phone: (812) 580-9285
Last updated: [Date]